Geo-coding

When respondents take surveys, we collect and store the IP Address of the respondents along with the responses. By default, for all anonymous surveys, this is the only piece of identifying data that is collected and stored along with the survey response. Geo-coding enables you to find out the physical location such has city, region (state), etc. for these IP addresses. This process of mapping IP addresses to physical locations is called Geo-Coding.

Geo-Coding enables you to find out the physical location such has city, region (state) etc. for these IP addresses. This process of mapping IP addresses to physical locations is called Geo-Coding.

Yes. You can disable geo-coding by switching off the Capture Location Data setting.

Go to: Login » My Account (top right corner) » Global Settings

Under Survey Settings switch off the toggle for Capture Location Data

Once disabled, location data will not be captured with the response data collected.

QuestionPro has licensed the Geo-Coding database from MaxMind (www.maxmind.com) - Under terms, the data provides a 99% accuracy on the country level and a 85% accuracy on the region level. You can visit MaxMind GeoIP® Databases

It's important to remember that IP geolocation is not the same as GPS location. It's an approximation based on the IP address, which is why it can be inaccurate.

Geolocation databases are maintained by third-party companies and aren't always up-to-date with changes in IP ownership or allocation. When you connect to a VPN, your IP address changes to one of the VPN provider's servers. If a geolocation database hasn't been updated to reflect that a specific IP range is now used by a VPN server in a different country, it'll show the old location, often the data center of the Internet Service Provider (ISP) that originally owned that block of IPs.

IP based location correction requests may take weeks or sometimes even months to propagate accros the internet.