Warranty Card Consumer Product Survey Template

Warranty Card Consumer Product Survey Template by QuestionPro consists of questions that help gain information from buyer regarding what product have they bought and the warranty card issued against it. This sample survey template consists of demographic questions, personal information questions and product purchase related questions, to name a few. This questionnaire enables a shop owner or a brand understand under what circumstances is the warranty card being used. This form consists of 20+ questions that can be customized to best suit a brand or shop owner.



   
 
It would be most helpful if you would fill out the following information.
 
   
 
 
 
Mr.
 
Mrs.
 
Ms.
 
Miss
 
   
 
First Name
   
 
   
 
Last Name
   
 
   
 
Street Address
   
 
   
 
City, State and Zip
   
 
   
 
Date of Purchase
   
 
   
 
Model No. (See Box)
   
 
   
 
Type of store where purchased:
 
Department Store
 
Shoe Store
 
Clothing Store
 
Sporting Goods Store
 
Army-Navy/Work Store
 
Marina/Boating Store
 
Mail Order Catalog
 
Received as a Gift
 
Internet
 
Other
 
 
   
 
Product Price Paid (excluding tax)
   
 
   
 
Please check the most important reason why you chose this product. (Check only one.)
 
Attribute 1
 
Attribute 2
 
Attribute 3
 
Attribute 4
 
Attribute 5
 
Attribute 6
 
Attribute 7
 
Attribute 8
 
Attribute 9
 
Other
 
 
   
 
Which of the following describes your purchase of (Product)?
 
First Time Buyer
 
Repeat Purchaser
 
   
 
Please check the primary occasion when you intend to use your new (Product/Brand). (Check only one.)
 
Usage Occasion 1
 
Usage Occasion 2
 
Usage Occasion 3
 
Usage Occasion 4
 
Usage Occasion 5
 
Usage Occasion 6
 
Usage Occasion 7
 
Usage Occasion 8
 
   
 
What one factor most influenced your purchase of the (Brand)?
 
TV Ad
 
Radio Ad
 
Magazine Ad
 
Newspaper Ad
 
Friend's Recommendation
 
Salesperson's Recommendation
 
In-Store Display
 
Previous Ownership
 
Other
 
 
   
 
Date of birth of person whose name appears above: (Month and Year)
   
 
   
 
Marital Status:
 
Married
 
Divorced/Separated
 
Widowed
 
Single/Never Married
 
   
 
Do you have any children living at home in any of the following age groups?
 
None
 
Baby under 6 months
 
Baby 6 to 12 months
 
Age 1
 
Age 2-4
 
Age 5-7
 
Age 8-10
 
Age 11-12
 
Age 13-15
 
Age 16-18
 
   
 
Which group describes your annual family income:

 
Under $25,000
 
$25,000-$39,999
 
$40,000-$54,999
 
$55,000-$69,999
 
$70,000-$84,999
 
$85,000-$99,999
 
$100,000-$114,999
 
$115,000-$129,999
 
$130,000-$149,999
 
$150,000 & over
 
   
 
Which types of credit cards do you use regularly?
 
American Express, Diners Club, Carte Blanche
 
Bank card (MasterCard, Visa)
 
Gas, dept. store, etc.
 
None of the above
 
   
 
For your primary residence, do you:
 
Own a house?
 
Rent a house or apartment?
 
Own a townhouse or condominium?
 

Why Conduct Warranty Card Consumer Product Survey?

Billions of people across the globe buy products every day, as you read this article there would be thousands of consumers waiting at the billing counter to collect the products they have purchased. What comes along with some products is a warranty card. Let us understand why businesses should conduct this survey:

  • By filling out customer information while purchasing a product, a warranty card is issued. If in future a customer has issues with the product purchased and needs to replace some parts of the entire product warranty card comes handy.
  • In this survey, template questions are created and place systematically that ask respondents to fill out complete information so to know under what circumstances the warranty card was released.
  • Questions related to why a buyer bought that product, how did he/she pay for the product purchased etc. is all covered in this survey template. This sample survey template consists of 20+ questions. More relevant can be added to this survey depending on the user needs.

Best Uses of Warranty Card Consumer Product Survey

Here are some of the best uses of Warranty Card Consumer Product Survey:

  • This survey template consists of demographic questions that help a brand or a shop owner collect complete buyer information to issue a warranty card. In future, if the buyer would claim a replacement on either a part or whole product, they wouldn’t need to go through the same process, that in turn will save a lot of time for both parties.
  • Consumers are reassured by a warranty on products or services. Having consumers fill out this survey will increase the credibility of a brand. Consumers will have faith in the brand and would even spread the positive word of mouth leading to customer loyalty.

New Product/Concept Testing Surveys

Conjoint Analysis Survey Template

8 questions

Conjoint Analysis Survey Template is one of the widely used survey templates. This sample survey template measures preferences for retirement housing and to learn from the various options (apartment type) provided to the survey takers as to which option will be best suited to them. This survey template most likely should be sent to people nearing the retirement age to understand their preferences regarding the living facilities they would want to avail upon retirement if they want to move into such retirement homes.

New Product/Concept Testing Surveys

Consumer Product Registration Survey Template

45 questions

Consumer Product Registration Survey template has questions regarding product registration, product information, purchasing habit, demographic questions etc. In this age of technology and sophisticated gadgets, there is a boom in consumers purchasing goods online. However, the charm of brick and mortar store still pleases a good percentage of the crowd. By deploying consumer product registration survey to the targeted audience, researchers can understand the preferences and purchasing habits of consumers. By asking key demographic questions, researchers can know reasons for purchasing a product and for whom was the product purchased.

New Product/Concept Testing Surveys

Sales Training Meeting Satisfaction Survey Template

13 questions

Sale Training Meeting Satisfaction Survey Template is designed to obtain feedback from participants engaging in sales trainings. This survey template can be sent to attendees of sales training with the objective of getting valuable feedback about the training session, what they found most useful and if it will help them improve their overall sales skills to generate more revenue. In this survey, there are a number of relevant questions regarding training material, skill-set covered during the training, questions related to giving feedback on the training sessions that were attended by the participants and similar questions. This is a short survey but can be customized to suit the needs of a researcher.