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UC Berkeley is conducting a study on member use and opinions of the Zipcar service, as well as your general travel patterns. We appreciate your time and effort in taking this survey. Your participation in this study is completely voluntary and you may discontinue taking the survey at any time without penalty. All of your responses will remain confidential. 

You may choose to skip any questions that you do not want to answer. If you would like more information about your rights as a research participant, please click here (we will embed a link here), or call Research Subjects at (510) 642-7461 or email [email protected]

The first 400 completed survey respondents will receive a $15.00 Amazon gift card, and respondents 401 and up will be entered to win one of 10, $50.00 Amazon gift cards. In order to receive the gift card, you must provide your email address when prompted at the end of the survey. In approximately one month, you will be invited to complete a second survey.

Your email address will be destroyed from our records upon completion of the final survey in this series. If you have questions at any time about the survey or the procedures, you may email [email protected].
 
 
 
First, we would like to ask you some questions about your Zipcar membership.
 
 
 
What year did you join Zipcar? (Please check one response.)
 
2000
 
2001
 
2002
 
2003
 
2004
 
2005
 
2006
 
2007
 
2008
 
2009
 
2010
 
2011
 
2012
 
2013
 
2014
 
I do not know
 
 
 
Please select the month of the year in which you joined. (Please check one response.)
 
January
 
February
 
March
 
April
 
May
 
June
 
July
 
August
 
September
 
October
 
November
 
December
 
I do not know
 
 
 
Roughly how long have you been a member? (Please check one response.)
 
Less than 6 months
 
7 months to 1 year
 
Between 1 to 2 years
 
Between 2 to 4 years
 
4 to 8 years
 
More than 8 years
 
 
 
Besides Zipcar, what other shared-use services or systems do you use in Boston?
(Please check all that apply.)
 
Just Zipcar
 
RelayRides
 
Lyft
 
Sidecar
 
Uber (and UberX)
 
AirbBnB
 
Taxi
 
Other please, specify:
 

 
 
For all of the shared-use services below that you indicated being a member of, please indicate the frequency with which you use their services. Please consider a single use to be a check-in and check-out of the shared asset. This would be like a reservation of a vehicle or home (e.g., Airbnb) or a single use of a shared-use vehicle.

More than once a day Once a day 4 to 6 days per week 1 to 3 days per week Every other week Once a month Less than once a month Never
Zipcar
 
 
 
How many vehicles do you CURRENTLY own and/or lease within your household?
(Please check one response.)


 
0
 
1
 
2
 
3
 
4
 
5 or more
 
 
Please list the MAKE, MODEL, and YEAR of the vehicles that you CURRENTLY own as well as your best estimate of the ANNUAL MILES DRIVEN on each. Please list the vehicle you drive most first.
Year & Make & Model (e.g., 2008 Honda Civic) Approximate annual miles driven
Vehicle 1
Vehicle 2
Vehicle 3
Vehicle 4
Vehicle 5
 
 
 
If Zipcar was not available, do you think that you would need to acquire a car?
 
Definitely WOULD if Zipcar was not available
 
Probably WOULD if Zipcar was not available
 
Probably NOT, I would MANAGE mobility without carsharing
 
Definitely NOT, I would MANAGE mobility without carsharing
 
Probably NOT, I would try to JOIN another carsharing service
 
Definitely NOT, I would try to JOIN another carsharing service
 
 
 
In the YEAR BEFORE you joined Zipcar, how many vehicles did you own and/or lease within
your household? (Please select one response.)
 
0
 
1
 
2
 
3
 
4
 
5 or more
 
 
Please list the MAKE, MODEL, and YEAR of the vehicles that you OWNED BEFORE JOINING Zipcar, as well as your best estimate of the ANNUAL MILES DRIVEN on each DURING THAT YEAR. Please list the vehicle you drove most first.
Year & Make & Model (e.g., 2008 Honda Civic) Approximate annual miles driven
Vehicle 1
Vehicle 2
Vehicle 3
Vehicle 4
Vehicle 5
 
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