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Surveys
2015
March
Y
YES Money Satisfaction Survey
YES Money Satisfaction Survey
YES Money Customer Satisfaction Survey
0%
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1. Gender
Male
Female
2. Marital status
Single
Married
Widowed
Divorced
Separated
3. Age
Under 15
15-24
25-34
35-44
45-54
55-64
65+
4. Occupation
5. Number of children under 18 in the household
None
1
2
3
4
More than 4
6. Household income
Less than €10,000
€10,000 to €19,999
€20,000 to €29,999
€30,000 to €39,999
€40,000 to €49,999
€50,000 to €59,999
€60,000 to €69,999
€70,000 to €79,999
€80,000 to €89,999
€90,000 to €99,999
€100,000 to €149,999
€150,000 or more
7. Lifestyle services
Insignia will be launching Universe later this year, a new product exclusive to the Maltese market that provides lifestyle and travel management services with an accompanying credit card. Please, rate how interesting you would find the following features of this product.
Very interested
Mildly interested
Neutral
Not very interested
Extremely uninterested
Discounts and offers at restaurants
Discounts and offers at hotels
Access to city guides for the world’s top destinations
Access to VIP airport lounges and fast-track passport control in major European airports
Transfers, car rental, taxi service information and booking
Hotel information and booking
Restaurant information and booking
Other travel information and booking services
Sports and cultural event information and booking
Your shopping requirements purchased on your behalf and delivered to you
Very interested
Mildly interested
Neutral
Not very interested
Extremely uninterested
Health club, gym or spa information and booking
Gifts and flowers purchasing and delivery
The facility to load your credit card with funds to bypass spending limit restrictions
Free enrolment into a worldwide travel insurance policy with AXA PPP
Supplementary cards that you can issue to your dependants or friends
Automatic enrolment into an attractive rewards programme
Personal shopping experience
8. Have you redeemed your YES Money Coins against any items?
Yes
No
9. What more would you like to see included in the YES rewards programme?
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