This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2011
  3. August
  4. Y
  5. YALE Customer Satisfaction Survey
 
 
Hello,

In our ongoing efforts to ensure that we are providing you with exceptional service, we would like to hear your opinions on how we are doing. This “Customer Satisfaction Survey” is specific to our YALE brand and the overall level of service provided to your company. The survey should only take a few minutes.

We thank you for your business and want you to know that we appreciate the relationships that have developed over the years. Please do not hesitate to contact us with any questions or if there is anything that you need. Please start the survey now by clicking on the Continue button below.

Regards,

Directors of Sales Wholesale for ASSA ABLOY USA

Michael Carr
Bill Power 714-779-7200
Reid Wilson 704-562-2943
 
 
We would like you to rate your satisfaction with YALE on the following ten items.

Please select one choice per line as to how you would rate YALE on...
Poor Fair Adequate Good Excellent N/A
...the On Time Delivery
...the Responsiveness of Inquiries
...the Product Knowledge of Customer Service
...the Effectiveness of Customer Service
...the Processing of Returned Goods
...the Range of Listings and Approvals
...the Returned Goods Policy
...the Quality of Products
...the Availability of Customer Service
...the Order Accuracy
 
 
Finally, on that same scale, how would you rate...
Poor Fair Adequate Good Excellent N/A
...your Overall Satisfaction with YALE
 
 
 
Do you have any additional comments for YALE? We value your opinions!
   
 
 
 
In order to improve your experience, we'd like to follow up with any concerns you may have. Please enter the following information:
 
 
 
Company Name:
   
Your Name:
   
Email Address:
   
Phone Number:
   
 
Survey Software Powered by QuestionPro Survey Software