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Workhorse technical support survey

Your business is extremely important to us. Please take a moment to answer a few questions about your recent call to the Workhorse Products technical support department. Your answers will be kept anonymous unless you choose to disclose your contact information at the bottom of the page. You will also have the chance to win a $100 gift card to Amazon.com by completing this survey. Thank you very much for your time.
 
How satisfied were you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Overall experience with tech support
Skill of the technician helping you
Speed of resolution to your issue
Amount of time on hold waiting for tech
Accuracy of diagnosis of your issue
Accuracy of parts sent to fix your issue
 
 
 
Which technician helped you when you called?
 
Christian
 
Daniel
 
Phil
 
Steve
 
Other / Unknown
 

 
 
 
What was your purpose in calling the Workhorse technical support department?
 
Order parts for your equipment
 
Experiencing a problem with your equipment
 
Question about how to use your equipment
 
General question about screen printing
 
Other
 

 
 
 
Would you purchase from Workhorse Products again?
 
Yes
 
No
 
Maybe
 
 
 
Please provide us with any more information that may help us improve our service to you:
   
 
 
 
If you are ok with us contacting you with any further questions, please provdide the best way to contact you (Email address, phone number, etc):
   
 
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