Word-Import - 3 | QuestionPro

We are reaching out to a select group of clients to gather your feedback on NetFacilities features to learn exactly what features you utilize the most. Following is a series of questions about each feature area. Please take some time to go through the survey and select the features you currently use. We are also interested in knowing which features you do not use and why. Should you have any questions about how to complete this survey you may contact your account executive for assistance.

1.Do you use the dashboard view?

Yes

No

2.Do you use the key performance indicators?

Yes

No

3.Do you use the site selection feature to designate the dashboard for a specific site or do you leave it defaulted to view dashboard information for all sites?

Yes

No

4.Do you place work orders in the public viewing area?

Yes

No

5.Do you use the link area to create shortcuts to areas within NetFacilities and/or for shortcuts to web-sites you use frequently?

Yes

No

6.Do you use the news/events feature to create, broadcast, and display announcements?

Yes

No

7.Do you use the system for corrective/demand work orders?

Yes

No

8.Do you allow basic staff or tenants to submit work orders?

Yes

No

9.Do you have a reviewer/approver that must approve and assign open status work orders?

Yes

No

10.Do you use the preset symptoms and tasks?

Yes

No

11.Do you use work order class?

Yes

No

12.Do you use the importance flagging feature (normal, medium, and high)?

Yes

No

13.Do you use work order pooling?

Yes

No

14.Do you assign work orders to in-house staff or to outside vendors (or both)?

Yes

No

15.Do you enter work orders on behalf of your basic staff or tenant users?

Yes

No

16.Do you create autopilot work orders (recurring work orders that are non-asset related)?

Yes

No

17.Do you use labor tracking when closing out work orders?

Yes

No

18.Do you enter materials (from inventory of as non-inventory items) when closing out work orders?

Yes

No

19.Do you use discussions during the work order management process?

Yes

No

20.Do you use the follow up feature when a work orders is completed to verify work completion?

Yes

No

21.Do you create billable items and invoices from your completed work orders?

Yes

No

22.Do you use the overview to manage work orders by status?

Yes

No

23.Do you use the “place hold” feature?

Yes

Np

24.Do you use department sorting to view work orders by department?

Yes

No

25.Do you use the status sorting feature to view work orders by status (opened, in progress, etc.)?

Yes

No

26.Do you use the “my activity” or “all activity” view (or both)?

Yes

No

27.Do you use sorting by site?

Yes

No

28.Do you use sorting by service type?

Yes

No

29.Do you use “hide completed” work orders on the overview?

Yes

No

30.Do you use NetFacilities to manage your assets (equipment)?

Yes

No

31.Do you use the custom field area to track information about the assets?

Yes

No

32.Do you use the readings section for collecting meter reads?

Yes

No

33.Please describe the meter reads you collect (hours, miles, etc.).

Hours

Miles

Copies

Other

34.Do you use the meter reads (collecting readings) to trigger PM items?

Yes

No

35.Do you upload files and images in the file upload area?

Yes

No

36.Do you use the asset tracking feature to track asset movement?

Yes

No

37.Do you use the warranty area to enter warranty info about the assets itself?

Yes

No

38.Do you create warranty info for parts you install on the assets?

Yes

No

39.Do you create PM (Preventive Maintenance) items for your assets?

Yes

No

40.Do you create demand work orders (corrective work orders) that are connected to assets?

Yes

No

41.Do you create vendor profiles on the system?

Yes

No

42.Do you create profiles for supply and service vendors?

Yes

No

43.Do you allow access for your vendors to receive and close-out work orders?

Yes

No

44.Do you use the insurance area to track insurance coverage and relative dates?

Yes

No

45.Do you use the file upload area for copies of important files (agreements, insurance certs, etc,)?

Yes

No

46.Do you track multiple contacts for your vendors?

Yes

No

47.Do you use the license tracking area within vendors?

Yes

No

48.Do you use the tax area for tracking vendor tax info?

Yes

No

49.Do you use the notes section to track info about conversations with your vendors?

Yes

No

Inventory

50.Do you use the inventory feature?

Yes

No

51.Do you have multiple warehouses/storage locations (how many)?

Yes

No

52.Do you set re-order levels?

Yes

No

53.Do you manage parts and supplies or supplies only (or parts only)?

Yes

No

54.Do you manage non-maintenance related supplies such as hard-goods inventory or office supplies?

Yes

No

55.Do you use the adjustments area?

Yes

No

56.Do you order and receive items within the inventory area?

Yes

No

57.Do you use the “physical count” feature?

Yes

No

58.Do you track usage?

Yes

No

59.Do you use regions?

Yes

No

60.Do you use districts?

Yes

No

61.Do you track ownership info?

Yes

No

62.Do you track buildings and areas (specify areas only if you do not have multi-building sites)?

Yes

No

63.Do you use the journal area?

Yes

No

64.Do you use the documents area for tracking site-specific files?

Yes

No

65.Do you have maintenance users?

Yes

No

66.Do they have access to the system?

Yes

No

67.Do you have basic staff users with access to the system?

Yes

No

68.Do you have “customer users?

Yes

No

69.Do you use “advanced staff” users?

Yes

No

70.Do you have regional administrators?

Yes

No

71.Do you have district administrators?

Yes

No

72.Do you use the payroll function within users?

Yes

No

73.Do you use the supervisor feature within the payroll area?

Yes

No

74.Do you use the files area to upload documents relative to a user?

Yes

No

75.Do you use the “user notes” area?

Yes

No

76.Do you use the schedules view (under my account)?

Yes

No

77.Do you use this for past, present, or future views?

Yes

No

78.Do you use this to see a specific maintenance techs schedule?

Yes

No

79.Do you ever use “go to report” after running the schedules view?

Yes

No

80.Do you use MobileFacilities (nf2go.com)?

Yes

No

81.Do you have tablets in the field?

Yes

No

82.Do you have smart phones in the field?

Yes

No

83.Do you use NetFacilities.com on your tablet?

Yes

No

84.Do you use NetFacilities.com on your smart phone?

Yes

No

85.Do you use this for maintenance users only to close-out work from the field?

Yes

No

86.Do you allow high-level users to create work orders on MobileFacilities?

Yes

No

87.When using MobileFacilities do you enter labor on work orders?

Yes

No

88.Do you enter materials on work orders?

Yes

No

Reports

92.Do you run reports

On-screen only

Export reports

93.Do you email reports to colleagues?

Yes

No

Please select all of the reports you use from the following list of "Work Order" reports:

Please select all of the reports you use from the following list of "Schedules" reports:

Please select each of the following reports you use from Financials:

Please select each of the reports you use from Sites and Inventory:

Select each report you use from Users, Vendors, and Assets: