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A study on the role of service convenience model in adoption of mobile payment and mobile commerce Questionnaire |
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7.Which title describe your job role : ………………………….. |
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16.Name your Mobile network provider? : Aircel [ ] Airtel [ ] BSNL [ ] Idea [ ] |
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19.How long you have been associated with your mobile network provider |
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20.Monthly expense incurred on your mobile bill? |
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21.Means through which you pay the mobile bills? Paying through Agent payment [ ] |
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22.Total number of hours you spend on voice call in a day |
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23.Total number of hours you spend on data sending and retrieval in a day |
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24.Have you subscribe any value added service for your mobile network provider? |
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26.In case of Airtel Money Customer ,state the nature of account : |
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27.Your usability of this service includes : |
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29.Have your mobile phone gone worn out due to any accidental events like |
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31.In this 21 century ,What would be the killer application in the mobile device |
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32.Please tick the payment service provider which is mentioned below than you are aware of |
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34.Please select a bank listed below in which you possessed a account |
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38.Rank the reason for selecting this bank
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39.Frequency of visit to your bank in a month |
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43.State the purpose for which your credit cards are being utilized : |
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45.The transaction cost is between ……. per transaction |
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47.Service which you have enrolled in your bank
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48.Nature of service you seek through Mobile banking |
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49.State the important factors in banking service which influence you to go for mobile payment
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52.How frequent do you shop on-line |
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53.Which mode of payment do you prefer while purchasing online |
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56.Are you satisfied of looking after your remittance process through self-servicing platform |
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57.Are you satisfied with the separated service which rendered by different mediator (bank/MNP/PSP) |
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59. Rank your opinion based on their contribution towards mobile payment
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60. Which model of mobile payment process suits your needs? |
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