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2012
June
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Customer
Satisfaction Survey
TUT Business School - Canteen
1.Gender
Male
Female
2.Age
20-29
30-39
40-49
50-59
60>
3.Race
Black
White
Coloured
Indian
4.How would you rate your satisfaction with the service offered at the Business School Canteen?
Extremely Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
5.How would you describe the food served at the Business School Canteen?
Tasteless and unhealthy
Tasteless but healthy
Tasty but unhealthy
Tasty and healthy
6.How would you describe the pricing of the food at the Business School Canteen?
Very expensive
Expensive
Affordable
Cheap
Very cheap
7.Should the Business School invest in a proper restaurant?
Yes
No
8.If you answered YES to Question 7, why should TUT make this investment?
It adds class to the business school
It is in keeping with other business schools in the province
It gives me the opportunity to bring business associates to the school
It will provide meals which are regulated by proper health standards
Students need a facility to socialise
9.If you answered NO to Question 7, why should TUT not make this investment
Prices will increase
The money can be better spent on teaching facilities
The restaurant will remain unused most of the week
Students will spend more time socialising rather than attending lectures
10.Please add any suggestions you may have to improve the existing canteen.
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