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Surveys
2012
May
W
WMSOnline Express
WMSOnline Express
WMSOnline Express Product Survey
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Hello:
You are invited to participate in our survey on WMSOnline Express. It will take approximately 3 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Henry Chen at 65 6245 5451 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
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Over all, how satisfied are you with WMSOnline Express?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Based on your experience, how does WMSOnline Express compare with other warehouse management system?
WMSOnline Express is better
About the same
WMSOnline Express is worst
Not sure
Which of the following attributes enticed you to try the WMSOnline Express (initially)?
Looks good
Easy to use/convenient
Solves Problem
Readily available
Best quality
Not sure
Other
*
What kinds of feature do you like to use in WebRF module?
Receiving
Putaway
Picking
Splitting Pallet
Merging Pallet
Move by Pallet ID
Move by Commodity
Status Change
Locator
The following is a list of product and service items. How satisfied are you with WMSOnline Express on each item?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Not Applicable
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Overall quality
*
Inbound
*
Outbound
*
Inventory
*
Cycle Count
*
WebRF
*
Report
*
Service and Support
If you have contacted our service and support team, were all problems resolved to your complete satisfaction?
Yes, the problem was solved.
No, the problem was not resolved
No problems/No contact with customer service
What are some aspects of WMSOnline Express that can be improved?
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