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Surveys
2014
January
W
Why did you visit the website?
Why did you visit the website?
Please Help Us Improve Our Website!
0%
Exit Survey
Please answer
a few quick questions
to help us improve our website.
As a thank you we’ll enter you into our draw with a chance to
win £200
of Dreams vouchers!
What was the main reason you didn't buy on this visit?
(Please select one only)
I visited to research/browse the range
I wanted to view online then purchase from your store
I wanted to find out where my nearest store was
I could not find the item or items I wanted
The item I wanted wasn’t available quickly enough
I couldn’t choose a convenient delivery date
The item was available but not in the particular specification I required (size, style, colour, options etc)
The item I was considering wasn’t good value
I experienced issues with the website
I have seen a similar item elsewhere for less
There was not enough information about the product
I intend to return to the site and purchase in the future
Other
Were there any other reason(s) you didn’t buy on this visit?
(Please select all that apply)
I visited to research/browse the range
I wanted to view online then purchase from your store
I wanted to find out where my nearest store was
I could not find the item or items I wanted
The item I wanted wasn’t available quickly enough
I couldn’t choose a convenient delivery date
The item was available but not in the particular specification I required (size, style, colour, options etc)
The item I was considering wasn’t good value
I experienced issues with the website
I have seen a similar item elsewhere for less
There was not enough information about the product
I intend to return to the site and purchase in the future
Other
When do you intend to visit a Dreams store?
in the next 24 hours
within the next 3 days
within a week
undecided
What product(s) were you looking for?
(Please select all that apply)
Mattress
Divan Bed
Bed Frame/Bedstead
Other
Have you seen or heard any Dreams advertising recently that encouraged you to visit our stores or website?
Yes
No
Please tell us what Dreams advertising you've seen recently? (Please select all that apply)
TV advert
Press
Radio
Billboard Posters
Search engine advert (ie Google, Bing)
None
Other
If you would like to be included in our draw for a chance to win £200 of Dreams Vouchers, please provide your email address. Your privacy is important to us - we will not use your email address for any other purposes.
Email Address
:
Is there anything else you'd like to tell us?
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