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  1. Surveys
  2. 2013
  3. July
  4. W
  5. Well Care QI Process
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Please indicate your role within Well Care.
   
 
 
 
Which roles/positions in your organization typically participate in quality improvement activities?
   
 
 
 
Which roles/positions at Well Care typically participate in the barrier analysis process?
   
 
 
 
Please rate your familiarity with the PDSA (Plan, DO, Study, Act) model for quality improvement:
 
Very familiar- use routinely in my work.
 
 
Somewhat familiar - understand the term and general process.
 
 
Unfamiliar - unaware of the process.
 
 
 
If you do not use the PDSA model, indicate the quality improvement model/tool you do use.
 
FADE: Focus, Analyze, Develop, Execute and Execute.
 
 
Six Sigma: DMAIC – Define, Measure, Analyze, Improve, Control.
 
 
CQI: Continuous Quality Improvement.
 
 
TQM: Total Quality Management.
 
 
RCA: Root Cause Analysis.
 
 
 
Which tool(s)/method(s) do you most commonly use as part of your barrier analysis:
 
Which tool(s)/method(s) do you most commonly use as part of your barrier analysis: Brainstorming
 
 
Fishbone diagram (Cause-and-Effect diagram, Tree diagram)
 
 
Histogram
 
 
Run chart
 
 
Why-Why Chart (Five-Whys)
 
 
Pareto diagram
 
 
Flowchart
 
 
Focus groups
 
 
Provider/member surveys
 
 
 
What are your biggest challenges to obtaining and using the necessary data for your barrier analysis?
   
 
 
 
Which demographic variables do you commonly use for stratification?
   
 
 
 
What is your process for prioritizing barriers?
   
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually