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  1. Surveys
  2. 2013
  3. July
  4. W
  5. Website Satisfaction
0%
Exit Survey
 
 
Hi!
We greatly appreciate your recent use of our cards and services at Seasonal Secrets.
You are invited to participate in our survey feedback. In this survey, questions about your Website Satisfaction Level will be conducted. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How did you learn of our website? Select all that apply.
 
Advertisements on Search Engines
 
Surfing on the web
 
Directories
 
Social Media such as Facebook
 
Friends / Colleagues
 
Other
 

 
 
 
How satisfied are you with our website?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
On your recent visit, what was your primary reason for visiting our website?
 
Seeking company information
 
Seeking product information
 
Seeking contact information
 
Product purchase
 
Seeking order history
 
Seeking content (designs, images, messages)
 
Other
 
 
 
 
Which of the following are true on your recent visit? Select all that apply.
 
You were able to find exactly what you were looking for
 
You were able to find a part of what you were looking for
 
You were able to find something better than what you were looking for
 
You were not able to find what you were looking for
 
You had no specific agenda in mind when you visited

 
 
Please rate the following attributes of our website.
Well Above Average Above Average Average Below Average Well Below Average N/A
Ease of navigation
Layout/Design
Accuracy and quantity of information
Quality of products
Quantity of product designs
Customer support
Meeting your needs
 
 
How likely are you to visit our website again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to use this site as your primary source for purchasing greeting cards?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to recommend our website to a friend or colleague in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
Contact us: [email protected]