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  1. Surveys
  2. 2012
  3. February
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  5. Website Customer Visits Survey
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Greetings:
You are invited to participate in our survey of the NINE Nappy Productions website. In this survey, you will be asked to complete a survey that asks questions about the features of the website.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact A. McFarlane at 916.705.3281 or by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How did you arrive at the NINE Nappy Productions website?
 
Google search
 
Direct URL
 
Link from social media site
 
Search of specific keyword(s)
 
Other
 
 
 
 
What products or services were you looking for (Select all that apply)?
 
Graphic design services
 
Books
 
Posters
 
comic books
 
Race-specific themed comic books (i.e. African-American, Latino)
 
Graphic novels
 
Artwork
 
Other
 

 
 
 
Did you find what you were looking for?
 
Yes
 
No
 
 
 
What was the item purchased?
 
 
 
* Was the ordering process easy to complete?
 
Yes
 
No
 
 
 
Did you contact Customer Service?
 
Yes
 
No
 
 
 
What features, products, or the look of the website grabbed your attention?
   
 
 
 
* Which website features (if any) did you have problems with (please be as specific as you can)?
   
 
 
 
What suggestions can you provide for us to improve the website?
   
 
This survey, its questions, and related research information is used by Adalberto McFarlane dba NINE Nappy Productions, PO Box 15423, Sacramento, CA 95834 for customer feedback and marketing research. Thank you for participating.
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