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2011
November
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We Talk Law - Satisfaction Survey
We Talk Law - Satisfaction Survey
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What is your gender?
Male
Female
Prefer not to answer
Which category describes your age?
Younger than 18
18 - 21
22 - 25
26 - 31
32 - 37
38 - 43
44 - 49
50 - 55
56 - 61
62 - 67
68 or older
Prefer not to answer
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other
Which category best describes your annual income?
Under £10,000
£10,000 - £14,999
£15,000 - £19,999
£20,000 - £24,999
£25,000 - £29,999
£30,000 - £39,999
£40,000 - £49,000
£50,000 - £59,999
£60,000 - £69,999
£70,000 or more
Prefer not to answer
How long have you used our service for?
First time
Less than 3 months
3 months to less than 6 months
6 months to less than 1 year
1 year or more
Which of our services do you use? Select all that apply.
Employment Law
Immigration Law
Family Law
Litigation
Criminal Law
SME Related Law
Other
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of legal advice
Understanding of needs
Simplicity of process
Price
Website experience
Comment:
How likely are you to use us again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend us to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our service? (This can be from anything to do with our website, offerings, cost etc.)
www.WeTalkLaw.com
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