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Surveys
2011
April
W
Wal-Mart Service Survey
Wal-Mart Service Survey
Think of your local Wal-Mart Shopping experiance when answering these questions.
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Think about your last visit to Wal-Mart. How clean was your local store?
Very Clean
Somewhat Clean
Neutral
Somewhat Dirty
Very Dirty
How clean was the restrooms?
Very Clean
Somewhat Clean
Neutral
Somewhat Dirty
Very Dirty
Do not use
Your shopping experience. When you went to look for a product on the shelf, how did the products appear on the store shelf?
Very neat and plenty of stock
Neat but not enough stock
Not neat but plenty of stock
Not neat and not enough stock
When looking at the parking lot of your local Wal-Mart, how many shopping carts do you see typically?
ALOT! 100+
Several 50+
Some 20+
Almost none (under 20)
Think about the appearance of your local Wal-Mart. In your opinion how does the outside of the building look?
Well kept
OK
Neutral
Slighty messy
Very messy
On a typical shopping day at your local Wal-Mart, how are the lines at the check out?
Fast 3 or less customers in each line
Somewhat slow 4-6 customers in each line
VERY Slow 6+ customers in each line
Looking back at your past reciepts how accurate where they?
Error free
Some errors
Several errors
Bottle return area. Is this area neat and clean?
Very clean
Somewhat clean
neutral
Somewhat dirty
Very dirty
Bottle area. In the bottle return area did all of the machines work in good order?
Yes
Some where full
None of them worked
Our door greeter. Did they give you a friendly invite to the store?
Yes
Could have been better
No
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