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| Your Overall Perception of VOC @ Nucleus Software. |
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| Role of VOC in enhancing the customer satisfaction and thereby improving the customer relationship. |
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| Your satisfaction level of VOC Process and effectiveness of the VOC Team Members (Promptness, Availability and Responsiveness). |
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| Role of VOC in enhancing Nucleus Product functionality (E.g.: 6 MIS in Collections) |
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| Please suggest what can be done to enhance the organization level VOC index to 9.00. |
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Do you think regular interaction of Nucleus Sr. Mgmt, Account Managers and Project Managers with the customer will help in enhancing the VOC Index?
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