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2014
November
V
VIT Customer Satisfaction Survey
VIT Customer Satisfaction Survey
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Thank you for taking the time to complete our Customer Support Satisfaction Survey. We appreciate your honest feedback. Please answer all of the following questions and click on the "Submit Survey" button when you are done.
How satisfied are you with the OVERALL quality of the service you received?
Very satisfied  
Somewhat satisfied  
Dissatisfied  
The service was awful  
N/A
Do you consider the problem resolved?
Yes
No
Was your question or issue resolved the first time you contacted technical support?
Yes
No
How satisfied are you with this particular phone support experience?
Did you attempt to use our online support web site before making this call?
Yes
No
If yes, how satisfied were you overall with this online support experience?
How satisfied are you with our technical support in general?
We sincerely appreciate any comments or suggestions you have which will help us improve our service.
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