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2012
February
V
Vanns ~ HomeDirectUSA Delivery Questionnaire
Vanns ~ HomeDirectUSA Delivery Questionnaire
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*
Did you use the HomeDirectUSA online scheduling tool to select your preferred delivery date?
Yes
No
Comments/Suggestions:
*
Was a pre call made to schedule your delivery?
Yes
No
*
Please tell us why you choose 'No':
*
Please select the service level for your delivery (can be found in the Remarks section on your Waybill):
Bronze - Threshold or first dry area
Silver - Inside placement
Gold - Inside placement with set up
Platinum - Inside placement with assembly
*
Were your items unpacked and put into place?
Yes
No
*
Please tell us why you choose 'No':
*
Was the delivery completed in a timely and professional manner?
Yes
No
*
Please tell us why you choose 'No':
*
Were you satisfied with the condition of the items you received?
Yes
No
*
Please tell us why you choose 'No':
*
Would you rate the delivery service as excellent?
Yes
No
*
Please tell us why you choose 'No':
Comments:
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