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Surveys
2014
July
V
Value of the product/service for customer
Value of the product/service for customer
0%
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Hello:
You are invited to participate in our survey - Value of attribute for SaSa cosmetic chain stores. In this survey, you will be asked to complete a survey. It will take approximately 5 - 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Charles Wong at +852 9206 4315 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Are you a Hong Kong citizen?
Yes
Other
Is Sa Sa outlet location convenience for you?
Far away
Not convenient
Normal
Convenient
Very convenient
Have you a variety of product selection at Sa Sa?
Very poor
Poor
Average
Good
Excellent
How satisfied are you with the personal beauty consultation at Sa Sa outlet?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
How would you score the following attributes for Sa Sa:
i) Price
ii) Quliaty of Product
iii) Frontline Sales Service
iv) Ethical Company
v) Discount Promotion
vi) Staff Response Time
vii) Product Trendy
viii) After Sales Service
Please prioritize (1-7) the following in order of interest during shopping at Sa Sa:
A variety of product
-- Select --
1
2
3
4
5
6
7
8
Competitive Price
-- Select --
1
2
3
4
5
6
7
8
Company Reputation
-- Select --
1
2
3
4
5
6
7
8
Good Service
-- Select --
1
2
3
4
5
6
7
8
Convenience Location
-- Select --
1
2
3
4
5
6
7
8
Personal Consultation
-- Select --
1
2
3
4
5
6
7
8
Product Quality
-- Select --
1
2
3
4
5
6
7
8
Style
-- Select --
1
2
3
4
5
6
7
8
Did you purchase Sa Sa products via e-commerce during past year?
E.g.: Sa Sa dot com or Sa Sa app.
Yes.
No. Please
SKIP
next question.
Do you think Sa Sa e-commerce is a convenience channel for purchasing beauty goods?
Very inconvenience
Inconvenience
Normal
Convenience
Very convenience
Do you know Sa Sa has been recognized the social responsibility?
Like: "5 years Plus Caring Company" or "The Third Outstanding Corporate Social Responsibility Award".
Yes.
No.
Thank you very much for your participation!
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