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8. What is the highest level of education you have achieved?
 
Less than high school degree
 
High school degree or equivalent (e.g. GED)
 
Some college but no degree
 
Associate degree (e.g. AA, AS)
 
Bachelor's degree (e.g. BA, AB, BS)
 
Master's degree (e.g. MA, MS, MBA)
 
Professional degree (e.g. MD, DDS, JD)
 
Doctorate degree (e.g. PhD)
 
 
9. What is the operating system of your smartphone?
 
Symbian
 
Android
 
Microsoft Windows OS
 
iPhone OS
 
Blackberry OS
 
Don’t know
 
Other
 
 
 
10. What is the model of your smartphone?
   
 
 
11. Approximately, how many years have you owned a smart phone?
 
Less than 1 year
 
1 – 3 years
 
3 – 5 years
 
5+ years
 
 
12. Approximately, how many hours do you use your phone every day?
   
 
 
13. What is the main reason for using a smartphone (choose more than one)?
 
Personal communication (family or friends)
 
Business communication
 
Entertainment (music, game or photograph)
 
Studying
 
Seek information
 
Other
 

 
 
14. What are the frequently-used functions of your smart phone (choose more than one)?
 
Texting
 
Social networking
 
Email
 
Reading
 
Shopping
 
Video
 
News
 
Gaming
 
Music
 
Photograph
 
Searching
 
Mobile USB disk
 
Weather
 
Clock
 
Schedule
 
Map and navigation
 
Note
 
Calling
 
Other
 

 
 
15. How often do you change a new smart phone?
 
Never
 
Change more than one every year
 
Change one every year
 
Change one every few years
 
16. How would you evaluate your smartphone skills on a scale of 1 (=New user) to 7 (=Expert)
1 2 3 4 5 6 7