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  2. 2013
  3. June
  4. U
  5. USTA Support Survey
0%
Exit Survey
 
 
How satisfied are you with the overall quality of Tennislink Support?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
 
 
How satisfied are you with the ability of the Tennislink Team to solve your problem?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
 
 
The length of time in which my inquiry was initially responded to was satisfactory.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
 
 
The length of time in which my inquiry was resolved was satisfactory.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
 
 
I was quickly referred to the person who could best answer my question.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
 
 
What was your inquiry regarding?
 
Tournament Registration
 
League Registration
 
Team Tennis Registration
 
Unknown Credit Card Charge
 
TDM
 
NTRP Player Rating
 
Event Information
 
Payment of event fees
 
Password/Login Issue
 
Refund Request
 
Membership
 
 
 
 
 
I am a
 
Player/parent
 
Tournament Director
 
Leagues/Team Tennis Coordinator
 
USTA staff member
 
 
 
 
 
The Linkteam member who worked most closely on this with me was:
   
 
 
 
What else would you like to tell us about your experience with the TennisLink Support Team?