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  1. Surveys
  2. 2012
  3. January
  4. U
  5. User Experience Design
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Dear Sir/ Madam,

I am a PhD student at Kuliyyah of Information and Communication Technology, International Islamic University Malaysia (IIUM). I am currently undertaking research on “User Experience Practices in Malaysia.” I would be grateful if you could be kind enough to spend a few minutes to answer this research questionnaire. The aim of this questionnaire is to assess the design and evaluation practice in Web development by IT practitioners who involve in developing portals and websites in Malaysia.

Target respondents:
Webmaster, Graphic Designer, Software Developer, IT Executive, System Analyst, Project Manager, Programmer, Designers (individual or group who design, develop and test Malaysian websites)

Confidentiality
The results of this study will be included in my published thesis, but any information that could result in your identification will remain confidential. By completing this survey you agree to the following:

1. I understand that my participation is voluntary and that choosing not to participate in this study, or in any part of this study, will not affect my relations with International Islamic University of Malaysia (IIUM). I have the right to not answer questions I do not wish to answer.
2. By taking this survey I understand there are no foreseeable risks greater than experienced in daily life.
3. There is no compensation for participating in this study.

If you are interested to participate in the second phase of the study (interview & telephone conversation), please contact me at the email as below:
[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Please honestly rate your knowledge on the terms below:
Never heard and don't know Familiar but don't know Neutral/Not sure I know and apply the knowledge I apply and share the knowledge
Human Computer Interaction (HCI)
Human Factors/Ergonomics
Usability/Usability Engineering
User Interface Design
Information Architecture
Interaction Design
User Experience Design
Navigation Design
Content Design
Marketing & Communication
 
 
 
Please identify which job title best describe your current role:
 
Software engineer
 
Developer
 
Project leader
 
Project manager
 
Planner
 
Application User Interface (UI) development
 
Usability consultant
 
Information architect
 
Web designer
 
Graphic designer
 
Marketing researcher
 
Other
 
 
 
 
Years of experience in IT development process
 
less than 2
 
2 - 4
 
5 - 9
 
more than 10
 
 
 
Please choose the type of your company
 
Government agencies/Government department
 
Government-link agencies
 
Private Company (Sdn. Bhd.)
 
Small/Medium Enterprises
 
Sole/Individual Owner
 
Freelance
 
Other
 
 
 
How satisfied are you with the following:
Strongly Disagree Disagree Undecided Agree Strongly Agree
I always make sure the target users are involve in the early requirements for website design
I always get feedback from the users during development process and change the design accordingly
I always test the website design with the real users
I write and document the user's need to be included in website design
I write and document the site's objectives
I always adopt to the user's knowledge when designing the website
I always adopt to the user's cultural background when designing the website
I will identify the user's tasks before designing the website
I observe the user's working environment before designing the website
I care about the user's like and dislikes about the website
Strongly Disagree Disagree Undecided Agree Strongly Agree
I care about the functionality of the website
I care more about the "look" and "feel" of the website
I test the website with real users
I apply User Acceptance Test (UAT) to test the website
I apply heuristics evaluation to test the website
I apply usability test on the website
 
 
identify which techniques you apply to achieve the goals (if relevant):
User's needs and site's objectives Requirements Analysis and design Implementation and testing Deployment N/A
User interviews
Hi-fi prototyping
Lo-fi prototyping
Expert or heuristics evaluation
Qualitative, quick and dirty usability test
Observation of real usage
Scenarios
Style guides
Early human factors analysis
Use case analysis
User's needs and site's objectives Requirements Analysis and design Implementation and testing Deployment N/A
Comparing product with competitors
Setting quantitative usability goals
Active user involvement (UCD)
Requirement engineering techniques
Usability walkthrough
Quantitative usability testing
Hierarchical task analysis
Personas
Usability checklist
Satisfaction questionnaires
User's needs and site's objectives Requirements Analysis and design Implementation and testing Deployment N/A
Experimental design
Cognitive walkthrough
Accessibility expert reviews
Remote usability testing
Eye tracking
Emotion ratings (positive, negative)
Writing and presenting to a general audience
Conducting empirical and cost-benefit studies
Communicating and working in a multidisciplinary team and clients
 
 
Identify which item best describes your current practices
Yes No Maybe
I always explore some new aspect of the area of my interest within my practice that extends my knowledge
I measure my work based on the work of others
I like jotting a thought down on paper or tapping an idea into a digital notepad
I always discuss a possible improvement to a process while having lunch with a colleague
I compare my design with publicly available best practices
I share my work with those in their close professional circle and broader audiences during meeting or discussion
I let my other colleagues test my work/design
 
 
 
Please rank based on the highest influence in design decision-making (1: the most influential -7: the least influential):
User
Client (user's representative)
Team
Senior member
Project owner
My boss
Myself
 
 
Would you like to participate in the 2nd stage of the study (interview, online chat, site visit)? Please provide your details as follows:
Name : 
Designation : 
Company's name : 
Address : 
City : 
State : 
Poscode : 
Phone : 
Email Address : 
 
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