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  5. Usability Survey of Archtechnical.ca
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Thank you for choosing to participate in our survey. Please view the Arch Technical website at http://www.archtechnical.ca before beginning the survey.

This anonymous survey is being conducted as part of a student project in COMS 363, a course in Professional and Technical Communication at the University of Calgary. This survey is being administered via QuestionPro, an online survey tool that does not collect and redistribute respondents’ personal information. No names will be associated with any of the collected responses. By completing and submitting this survey, you are indicating your informed consent to participate in this research project. You may withdraw at any time during the process simply by exiting the survey. Since the results are recorded, you cannot withdraw your participation once you submit your survey answers.

If you have any questions or concerns regarding this survey, please contact Group 3 (Haysen, Manar, Declan, Claudia and Emily) at [email protected], or our instructor, Jo-Anne Andre (office number: 403-220-7429, email: [email protected]). Thank you.
 
Content Questions


1) The information presented on the website was thoroughly detailed, and the language used was descriptive and unambiguous.
 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
 
 
2) Click on the ‘About Us’ tab. Were you able to understand what ‘system commissioning’ is?
 
Yes
 
No
 
 
 
3) I feel that sufficient info was provided by the website. I am able to understand Arch Technical’s range of services.
 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
 
 
4) In terms of content, are there any additions you would suggest for the site?
   
 
Organization Questions


1) Consider the organization of the website. Were you able to find the information you were seeking upon visiting the site?
 
Yes
 
No
 
 
 
2) Given the website layout and organization, I felt that important information was easy to find.
 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
 
 
3) Are there any changes you would suggest for the organization of the site?
   
 
 
Navigation Questions


1) I was confused, or got lost while navigating the website.
 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
 
 
2) I clicked on something I thought was a link, but it was not.
 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
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