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Hello: FM Sunshine are invited to participate in our survey Upgrading the System. In this survey, approximately 6 people will be asked to complete a survey that asks questions about your experience with the process and implementation of the new upgrade. It will take approximately 5 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Karina Mereki at IT Solutions Ph: 66847532 or by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How often have you needed to upgrade your business computer system?
 
 
 
Did you feel that adequate time was given to the initial consultation process?
 
Not enough time
 
Somewhat happy
 
Positive
 
Very positive
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Project initiation
-
Communication overall
-
The process of the project
-
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Product solution
-
Product price
-
Product capabilities
-
 
 
Did the upgrade fullfill the needs of the business?
Windows 10 Pro Operating System
Windows 365 Home and Business Premium
Back up and storage
 
 
How satisfied are you with the following:
Training of the new software
Documentation for the training
Manuals
Technical support
 
 
 
Did you experience any major problems with the new upgrade and/or training once it was completed?
   
 
 
 
How satisfied are you with our services and technical support?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
Contact Information
First Name : 
Last Name : 
Phone : 
Email Address :