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Hello, I'm Ivana Taylor. I'm currently doing some research in the area of Compressed Natural Gas Fuel Systems for SSP, a manufacturer of fittings and valves as well as a supplier of CNG fuel system components and packages.
I'm calling companies in the transportation industry to find out if you're currently using or providing CNG fuel systems. And if you are -- we want to know what you're looking for in an ideal supplier.
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| Tell me a little about Yourself. |
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| Are you still working with CNG or Compressed Natural Gas fuel systems? |
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| Are you currently buying CNG components or assemblies from AFV? |
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| What department are you in? |
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| How would you describe your role in the specification or purchasing process? |
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| How would you describe your company's role in the CNG fuel system? Would you say that you're a |
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| Are you aware that AFV provides... |
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| Your Ideal CNG Fuel System Scenario |
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| What problems/frustrations or challenges are you currently experiencing with your current CNG fuel system or process? -- Around your plan to grow in this market? | | |
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| Describe an ideal full production situation where everything is working perfectly. In what ways can suppliers help you achieve your goals? | | |
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| How many CNG fuel systems do you expect to produce when in full production? |
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| What's important to you when you're buying CNG fuel components and systems? | | |
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For this next question, we've created a list of things that we thought might be important to you when you are thinking about purchasing CNG fuel system components or assemblies.
First read each statement, then tell me HOW IMPORTANT this attribute is to you. A rating of "1" means it's NOT important to you and a rating of "5" means it's EXTREMELY important to you.
Then go through the list again and this time rate how SATISFIED you are with SSP in each of these areas. |
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| If you gave any area a satisfaction rating of less than 3, please tell me what you'd need to see to raise that rating to a 5. | | |
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| Which other suppliers are you purchasing bent tubes, fittings, hoses and other components from? | | |
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| What wasn't on this list that should have been? Why is this so important to you and/or why are you unsatisfied with what you're currently getting? | | |
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| What do you think is THE ONE most critical factor upon which you choose suppliers. | | |
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| What was the ONEthing that made SSP the ideal choice for you? |
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| What is it that some of your suppliers "just aren't getting" about your needs or the needs of the CNG market? | | |
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| What is the one thing SSP could do to improve your experience with them? | | |
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| When you make a major supplier decision, which discipline has the most influence? |
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