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  2. 2013
  3. September
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Dear Sir/Madam:




As the president of Alpha Arsenal LLC, I want to thank you for buying our product. Please help us better understand your needs by completing the survey below. Thank you for your time.



Sincerely,

Sergey Medvedev

General Manager
 
 
 
How often do you use Express GSM?

 
Once a week or more often
 
2 to 3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
Once a year or less often
 
Do not use
 
 
 
Overall, how satisfied are you with Express GSM?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
Compared to other products that are available, would you say that Express GSM is:
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know or never used
 
 
 
Will you use/purchase Express GSM again?
 
Definitely will
 
Probably will
 
Might or might not
 
Probably will not
 
Definitely will not
 
Never used
 
 
 
How likely are you to recommend Express GSM to others?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
Never Used
 
 
 
Based on your experience with Express GSM, how likely are you to again buy a Alpha Arsenal LLC Products?


 
Very Unlikely
 
Unlikely
 
Somewhat Unlikely
 
Very Likely
 
Extremely Likely
 
 
 
What would you like to tell Alpha Arsenal about your satisfaction with Express GSM that was not already asked in the survey?
   
 
 
 
Name:
   
 
 
 
Thank you for your feedback.
 
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