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Surveys
2004
August
U
Untitled
Untitled
0%
*
Please Identify your county.
Adams
Allegheny
Armstrong
Beaver
Bedford
Berks
Blair
Bradford
Bucks
Butler
Cambria
Cameron
Carbon
Centre
Chester
Clarion
Clearfield
Clinton
Columbia
Crawford
Cumberland
Dauphin
Delaware
Elk
Erie
Fayette
Forest
Franklin
Fulton
Greene
Huntingdon
Indiana
Jefferson
Juniata
Lackawanna
Lancaster
Lawrence
Lebanon
Lehigh
Luzerne
Lycoming
Mckean
Mercer
Mifflin
Monroe
Montgomery
Montour
Northampton
Northumberland
Perry
Philadelphia
Pike
Potter
Schuylkill
Snyder
Somerset
Sullivan
Susquehanna
Tioga
Union
Vernango
Warren
Washingon
Wayne
Westmoreland
Wyoming
York
BCSE
Please rank from most (1) to least (6) important.
*
Please indicate which topics you would like to see delivered in your region in 2005:
Locate
-- Select --
Case Initiation
-- Select --
Enforcement
-- Select --
Paternity Establishment
-- Select --
Financials
-- Select --
Interstate
-- Select --
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
N/A
service representatives are well trained.
COMPANY
service representatives are well supervised.
COMPANY
service representatives adhere to professional standards of conduct.
COMPANY
service representatives act in my best interest.
COMPANY
Overall, I am satisfied with the service representatives.
COMPANY
Strongly Disagree
Somewhat Disagree
Neither Agree or Disagree
Somewhat Agree
Strongly Agree
N/A
The account manager is knowledgeable and professional.
COMPANY
I feel like I have a good personal relationship with the account manager.
COMPANY
The account manager is making a positive contribution to my business.
COMPANY
The account manager responds to my inquiries in a timely manner.
COMPANY
Overall, I am very satisfied with the account manager.
COMPANY
What would be the primary reason for being very satisfied with [COMPANY] service representatives?
What would be the primary reason for being very satisfied with [COMPANY] account manager?
Compared to how you felt about [COMPANY] before this project, what would you say is the likelihood of completing another project with [COMPANY] now?
Better, based on performance
About the same
Worse, based on performance
Not sure
Considering the overall value of the project you paid for, was it
An exceptional value, worth more than you paid for it
A good value, worth about what you paid for it
A poor value, worth less than you paid for it
Not sure
Thank you for completing our survey. If you have any other comments for [COMPANY] please enter them below.
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if you have any questions regarding this survey.
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