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University of Utah Research Survey

University of Utah
Department of Mining Engineering
Survey on Safety and Health Management Systems
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Please respond to the survey questions as accurately as possible. When selecting a response choose the answer that most resembles your mine. Please complete the survey for each individual mine. The purpose of this survey is to identify a correlation between the intervention effectiveness of health and safety management systems and safety performance.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this research. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Russel Spaulding at (208) 881-1630 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

[email protected]

Employee = miner/worker
 
 
 
* Name of mine that this survey is being completed for:
   
 
 
 
Does your mine have a safety and health management system (SHMS)?
 
Yes
 
No
 
 
 
If yes, how long ago was implementation of the SHMS started?
   
 
 
 
What is the TRIR of your mine for 2014?
   
 
 
 
What is the TRIR of your mine the year that the SHMS was started?
   
 
 
 
What is the percentage of implementation in your SHMS?
   
 
 
 
Is the SHMS used at the mine customized?
 
Yes
 
No
 
 
 
If so, how is it customized?
   
 
 
 
How would you describe the commitment of your mine’s senior management (team) to the OH&S policy?
 
Senior management communicates the OH&S policy, but does little more than that. Senior management does not appear to care about safety.
 
Senior management speaks to the OH&S policy and verbally encourages others to follow it. They rarely show personal involvement. It appears they believe the policy is not their responsibility.
 
Senior management takes responsibility for the OH&S policy. They are verbally supportive and encourage others to follow the policy. They are actively involved in its implementation.
 
Senior management has taken responsibility for safety and define safety responsibilities for others. They hold others accountable, as well as themselves. The policy is often updated as senior management identifies areas for improvement or receives information from others regarding the same.
 
 
 
Are senior management’s safety statements in line with their actions, i.e., do they
walk the talk regarding safety?
 
It is never apparent
 
Once a year or so
 
Once a quarter/month
 
Once per week
 
Every day
 
 
 
Do your employees have defined safety responsibilities?
 
Yes
 
No
 
 
 
How do employees behave relative to their defined safety responsibilities?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
Do your managers have defined safety responsibilities?
 
Yes
 
No
 
 
 
How do managers behave relative to their defined safety responsibilities?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
On average, how would you judge your employees’ personal accountability relative to safety?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
How are safety goals set and encouraged at your mine for employees?
 
Employees don’t have safety goals.
 
Employees have safety goals, but there is no review process to track their progress and hold them accountable. No consequences set for whether or not they reach their goals.
 
Employees have set safety goals which are reviewed. If employees fail to reach their goals, negative consequences are used to improve safety performance.
 
Employees have personal safety plans which are reviewed regularly. Employees receive positive and/or negative consequences based on their performance relative to their responsibilities.
 
 
 
What are the number of measurable safety improvement goals established for the mine?
 
0
 
1-3
 
4-7
 
8-10
 
11+
 
 
 
Are employees and leaders given the necessary resources to fulfill their safety responsibilities?
 
Strongly disagree
 
Disagree
 
Mildly disagree
 
Mildly agree
 
Agree
 
 
 
How does this mine apply the hierarchy of controls to minimize the impact of workplace hazards?
 
The hierarchy of control is used as a suggested guideline
 
The hierarchy of control is used as a standard on cost effectiveness, e.g., high levels of control within available resources
 
The hierarchy of control is mandated with approval up to the mine manager level
 
The hierarchy of control is mandated with approval above mine manager
 
 
 
Is there a required process in place for risk assessment at your mine?
 
Yes
 
No
 
 
 
If so, what are the most commonly used methods? (Select all that apply)
 
Checklist
 
Checklist/What If
 
PHA
 
WRAC
 
BTA
 
FMECA
 
FTA
 
HAZOP
 
JHA/JSA,
 
Personal risk assessment (e.g., SLAM, Take 5), etc.
 
Other
 

 
 
 
Was there a required process in place for risk assessment at your mine before the SHMS implementation began?
 
Yes
 
No
 
 
 
How does your company ensure the hazard controls remain effective?
 
Nothing, we are done after implementation.
 
If there is a problem with the control, an employee will send in a report to their supervisor and it will be corrected.
 
Controls that have been put into place are regularly but informally monitored.
 
Controls that have been put into place are formally monitored and audited on a regular basis, e.g., audited on a schedule.
 
 
 
Is there a defined level of acceptable risk in your mine?
 
Yes
 
No
 
 
 
If so, what is it and how was it determined?
   
 
 
 
Please use this image to answer the following two questions
 
 
 
From the risk matrix above what is the percentage of C1 with a current (12-24 months) risk assessment?
   %
 
 
 
From the risk matrix above what is the percentage of C1 risks with audited controls?
   %
 
 
 
How does your mine determine if it is complying with its own risk standard(s)?
   
 
 
 
How would you rank the quality of your safety trainers?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
What is the goal of your safety training and education program?
 
Our safety training program follows the requirements set by MSHA/OSHA.
 
In addition to meeting the MSHA/OSHA requirements, our safety training focuses on a specific area of interest to the company that are not addressed by regulation.
 
Our training program not only fulfills all MSHA/OSHA requirements, but also includes multiple areas we have identified that need additional training. We are reviewing our training process and finding ways to improve it.
 
Our training program meets all MSHA/OSHA requirements and focuses on how well employees are able to apply their new knowledge and skill, i.e., competency. The training program is reviewed through a continuous improvement process. We verify that employees can complete the required work through demonstrations. The frequency of training to ensure competency has been determined through an assessment of the required level of knowledge and skill.
 
 
 
How often are safety courses reviewed and improved for their quality and effectiveness?
 
Never
 
Once every two years
 
Once a year
 
Once a quarter
 
Once per month
 
 
 
What percentage of time does safety training include hands on activities?
   %
 
 
 
How would you rate the level of trust miners have in front-line managers?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
How has their level of trust in front-line managers changed from when SHMS implementation began to now? (use "-" minus sign in percentage if it has decreased)
   %
 
 
 
How would you rate the level of trust managers have in their peers?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
How has their level of trust in peers changed from when SHMS implementation began to now? (use "-" minus sign in percentage if it has decreased)
   %
 
 
 
Is there a process for your mine employees to communicate safety concerns to mine management?
 
Yes
 
No
 
 
 
Is the process anonymous?
 
Yes
 
No
 
 
 
On average, how frequently is interpersonal communication about safety occurring between supervisors and subordinates?
 
It is never apparent
 
Once a year or so
 
Once a quarter/month
 
Once per week
 
Every day
 
 
 
How often do your mine leaders share their vision and personal commitment to safety?
 
It is never apparent
 
Once a year or so
 
Once a quarter/month
 
Once per week
 
Every day
 
 
 
At this mine how often does two-way communication about safety between employees occur?
 
It is never apparent
 
Once a year or so
 
Once a quarter/month
 
Once per week
 
Every day
 
 
 
Does your mine educate all employees on the contributing factors of at-risk behavior? For example, The ABC model (Antecedent – Behavior – Consequence) of behavior.
 
I am unaware of the ABC model
 
Poorly
 
Fair
 
Average
 
Good
 
Excellent
 
 
 
Does your mine seek ways to assess antecedents and consequences that management can influence?
 
It is never apparent
 
Once a year or so
 
Once a quarter/month
 
Once per week
 
Every day
 
 
 
How often does your mine utilize behavior observation and feedback?
 
It is never apparent
 
Once a year or so
 
Once a quarter/month
 
Once per week
 
Every day
 
 
 
Does your mine keep an inventory of all safe and unsafe behaviors observed during behavior observation and feedback processes?
 
Yes
 
No
 
 
 
Does your mine use observation data to track new behaviors?
 
Yes
 
No
 
 
 
How effectively do your employee’s intervene with coworkers relative to safety risk?
 
Very poor
 
Poor
 
Moderate
 
Good
 
Very good
 
 
 
How effective is your mine’s leadership development system/process/program?
 
We don’t have a leadership development program
 
Ineffective
 
Somewhat effective
 
Effective
 
Very effective
 
 
 
Please select the answer that best represents your mine relative to leadership development:
 
We use a generic leadership model throughout the entire mine but managers are left to their own devices to apply what they have learned.
 
We use a generic leadership model with training. Participants are prescribed improvement plans that are reviewed once a year.
 
We use a generic leadership model with training in which participants develop their own improvement plans that are reviewed at least once a year with their own supervisor.
 
We use a best fit leadership model. This model includes competencies that drive the organization’s culture. Managers regularly undergo an assessment of their leadership competencies to determine how they can improve.
 
 
 
Does your mine emphasize that an effective leader will lead by example?
 
Strongly disagree
 
Disagree
 
Mildly disagree
 
Mildly agree
 
Agree
 
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