Dear Sir/Madam,We are pleased to invite you to participate in a study obtain your views on how UNITEN can meet the needs of TNB and the nation while being sustainable as an excellent university. Your input will help UNITEN to enhance the service quality delivery and achieve its goals of becoming a sustainable and excellent university.Your honest and sincere answers will certainly provide valuable contribution to this study. We realized your time is valuable, this questionnaire has been designed for you to complete it in no longer than 10 minutes. Thank you for your support and cooperation.College of Business Management & AccountingUNIVERSITI TENAGA NASIONAL
Shape regulatory framework / Membentuk rangkakerja kawal selia
Customer service transformation / Transformasi perkhidmatan pelanggan
Drive operational cost efficiency / Mendorong kecekapan kos operasi
Grow profitable new business / Mengembangkan perniagaan baru yang menguntungkan
Transform organization / Mengubah organisasi
Extending experts from UNITEN to TNB / Melanjutkan pakar-pakar dari UNITEN bagi TNB
Cost saving from consultancy / Menjimatkan daripada perkhidmatan perundingan kos
Increase revenue from R&D / Meningkatkan hasil dari R & D
Reputation – value- added reputation for TNB / Reputasi tambah nilai untuk TNB
Graduate supplies to TNB / Bekalan Siswazah kepada TNB