Understanding Your Business Operations - Part 1

Hello Anzisha Fellow

Thank you for your participation in the questionnaires thus far.

In this questionnaire you will be asked to answer questions about your business operations, specifically relating to your production and product/service delivery processes. It will take approximately 30 minutes to complete the questionnaire.

Please complete this form in as much detail as you can. The more information you give to us, the more we get to know you and the easier it will be for us to assist you in achieving business success.

Thank you very much for your time . Please start with the questionnaire now by clicking on the Continue button below.

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Do you have your product/service production and delivery processes documented?

Yes

Take us through the entire process you use from when a customer asks about your product/service to when you deliver it to them. (Use arrows --> to indicate the flow of the process)

Which activities on your process/flow would you consider unnecessary and not value adding? Explain your reasons.

How do you know how many products/services you need to produce at a time?

How long does it take you to produce your product/service?

Where do you keep your unsold stock?

How do you get your products to your customers?

Are all your employees necessary to your production and delivery process? In which ways can you fully utilise the current employees you have in order to grow your business?