UCB Credit Card | QuestionPro

Do you have a United Commercial Bank credit card?

Yes

No

If the answer to the previous question is No, what is the reason?

I do not need a credit card

I do not know how to use a credit card

I do not want to use a credit card

The credit limit is too low

The interest charged is too high

I applied for a credit card but was turned down by UCBL

Have you ever been requested to open a Credit Card account by the staff of UCBL?

Yes

No

Did you ever notice any advertisement of UCB Credit Cards?

Yes

No

What should be done to encourage usage of UCB Credit Cards?

Have less requirements

Increase credit limit

Decrease interest rates

Provide more benefits

Increase advertising

Other

If you do have a UCB Credit Card, when and why do you use it?

To make regular purchases on credit

Only in case of emergencies

Do not have to carry cash

It is an easier alternative to taking short-term bank loans

Various benefits like discounts from particular stores, bonuses, etc.

How satisfied are you with the credit limit you received?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Are you satisfied with the quality of services of UCB Credit Card?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Which UCBL branch do you mostly use to pay your Credit Card bills?

Mohammadpur

Dhanmondi

Mirpur

Other

Why do you use this branch?

Near your home

Near your work place

Familiar with Branch employee

Receive better services there

Other