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| Overall, I am satisfied as a Customer of Kuehne + Nagel |
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| I feel Kuehne + Nagel values me as a Customer |
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| The products I require are delivered when promised |
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| The employees at Kuehne + Nagel are courteous |
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| The employees at Kuehne + Nagel care about my business |
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| I receive timely responsiveness to information requests |
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| My shipments arrived without damages |
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