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Thanks for taking part in our survey it will take about 5 minutes to complete. We'll enter you into a prize draw, each week one customer will recieve a voucher for a free valet at our blah blah

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Which of the following do you read/listen to/watch regularly
 
Jack FM
 
Heart
 
Mix 96
 
Radio 2
 
6 Music
 
Radio 4
 
Thame Gazette
 
Sunday Times
 
Bucks Advertiser
 
Oxford Mail
 
etc
 
etc
 
Tv show 1
 
tv show 2
 
etc
 
etc
 
etc
 
web site 1
 
website2
 
website 3
 
autotrader
 
car and classi
 
ebay

 
 
 
Which of the following did you WORDING TBA RE: media journey
 
Recommendation
 
newspapar advert
 
radio advert
 
letter
 
phonecall from TSS
 
Autotrader search
 
google search
 
TSS website

 
 
 
What was the MAIN reason you contacted TSS WORDING TBA RE: media journey
 
Recommendation
 
newspapar advert
 
radio advert
 
letter
 
phonecall from TSS
 
Autotrader search
 
google search
 
TSS website
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Friendliness of staff
Information from staff
Choice of models available
Condition of vehicles
condition of site
 
 
How satisfied are you with the vehicle, please rate the following on a scale form blah to blah
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Condition of vehicle at handover
Delivery lead time
Flexibility of handover time
etc
 
 
Based on your experience when purchasing this vehicle:
Definitely Not Probably Not Neutral Probably Definitely
Would you recommend TSS to a friend or relative for SERVICING their car?
Would you recommend TSS to a friend or relative for Purchasing a car?
Would you Service your car at TSS
Would you purchase another car from TSS
 
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