Travel Survey July 2012

The Travel Department would like to ensure we are meeting the needs of our travelers and travel planners. Your feedback will tell us if we’re meeting your needs, how we can continue to improve our travel reservation processes, and your overall travel experience.

Please complete this survey by the 15th of August.

Thank you.

Do you contact the travel office as a:

Traveler

Travel planner

Both

I don't contact the travel office

On average, how often do you book travel?

Weekly

Monthly

Several times a month

A few times a year

Where do you go to search for travel resources (select all that apply)?

Spark

Cambia Travel Personnel

Christopherson Travel website

External websites (Expedia, Travelocity, airline sites, hotel sites, etc.)

Other

Are you aware of vendor discounts Cambia has available for their travelers?

Yes

No

What is your preferred method of booking business travel?

Contact the travel office directly

Use the online booking tool, Concur

Someone else books travel on my behalf

Do you think you are getting the best cost and service by booking your travel the way you are?

Yes

No

When you have unused tickets, do you:

Rely on the travel agent to notify you of the credit

Keep track of it via AirPortal for future use

Keep track of it yourself for future use

Sometimes forget you have a credit

How frequently do you use free Internet access when staying at a preferred hotel?

Every stay

Most stays

Once in a while

Never

How important is having free Internet included in your hotel rate?

How frequently do you take advantage of the free breakfast when it is included in your hotel stay?

Every stay

Most stays

Once in a while

Never

How important is having free breakfast included in your hotel rate?

On the scale below please rate the following:

We welcome your ideas and/or suggestions for improvement in either processes or services to make your travel planning smoother.