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Beta - Viagens e Turismo, Lda. |
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How satisfied are you with the service provided by your travel agency in each of the following areas |
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1. Telephonic availability/waiting times? |
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2. Are your emails promptly answered? |
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3. Response time to your request for (pre trip) information ? |
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4. Friendliness of the agency employees? |
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5. Customer service of agency staff? |
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6. Professionalism of the agency staff? |
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7. Accuracy of reservations (air, hotel, car, train) ? |
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How satisfied are you with the following services |
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