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| * How satisfied have you been with the carrier's service within the last 12 months? |
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| How satisfied are you with the carrier's transit time and schedule? (Whichever applies to you) |
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| * Driver's adherance to schedule or consistency of transit time: |
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* Service Support
Corrective action taken when a service failure occured: |
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Service Support
How satisfied have you been in the last 12 months with the dispatch service provided by the carrier company? |
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* Equipment
Availability of equipment required to perform daily transportation lane: (i.e. specific truck equipment, truck size, reliability delivery of equipment provided) |
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| * Overall, how satisfied have you been with the carrier's service? |
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