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Hello:
You are invited to participate in our survey -Lingo24 Client Satisfaction Survey. In this survey, approximately [50] people will be asked to complete a survey that asks questions about how well did we do for the last project you sent us. It will take approximately [1-2] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Marienell] at [+44 (0) 20 71990519] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
Did you choose Lingo24 because we were recommended?
 
Yes
 
No
 
Name of the person who recommended us
 
 
 
Which of the following factors made you choose Lingo24 as a supplier?

Rate it!
Not important at all Very important factor
Perceived value for money
Anticipated quality of translation
Total price
Turnaround times
Relevant industry experience
Online ordering system
Dedicated Account Management
Technological expertise
 
 
How well did we do on the following, for the last project you sent us?

Rate it!
all expectations were met and exceeded none of the expectations were met N/A
Quality of translation
Total price
Value for money
Turnaround times
Relevant industry experience
Online ordering system
Dedicated Account Management
Technological expertise
 
 
 
If 1 means "Definitely not!" and 10 means "Definitely!", how likely are you to: Please rate the following (1-10):
Use Lingo24 for your future translation requirements?
Recommend Lingo24’s services to a friend/colleague?
 
 
 
Please tell us how your experience with Lingo24 could have been better.
   
 
 
 
Is there any other service Lingo24 could offer which would be helpful to your business?
   
 
 
 
What could be better about our website?
   
 
 
 
We'd like to know more about how you keep up with news and developments in your industry. Could you tell us about any blogs you read regularly, upcoming industry events you're planning to attend, or if your company publishes any articles?
 
Yes
 
No
 
Details
 
 
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