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2014
May
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Top 3 Spending 3PL Survey
Top 3 Spending 3PL Survey
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You are invited to participate in the survey 'Top 3 Spending 3PL Survey'. It will take approximately 5 minutes to complete the questionnaire.
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Market Name:
3PL Name:
3PL Service Coverage (Service Type)
How satisfied are you with the account manager contact effectiveness at solving problems, on-time communication, bringing proactive solutions. Please rate based on the account manager you have most contact with from each carrier?
Unaccepted
Below Expectations
Meets Expectations
Above Expectations
Excellent
Please Comment if below Expectations
How satisfied are you with the service provider's implementation process for new business (standard operating procedures, documentation, speed & efficiency of implementation, effectiveness & completeness of implementation)?
Unaccepted
Below Expectations
Meets Expectations
Above Expectations
Excellent
Please Comment if below Expectations
How satisfied are you with service providers Monthly/Quarterly reports in formats requested by you?
Unaccepted
Below Expectations
Meets Expectations
Above Expectations
Excellent
Please Comment if below Expectations
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