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Which of the following categories best describes the industry you work in? Help
 
Automotive
 
Advertising
 
Consulting Services
 
Education
 
Entertainment
 
Financial Services
 
Government Services
 
Healthcare
 
Human Resources
 
Information Technology
 
Marketing/Sales
 
Non-Profit
 
Pharmaceuticals
 
Public Relations
 
Technical Services
 
Travel
 
Other
 
 
 
Please describe your current residence:
 
Owned by you or someone in household with a mortgage or loan
 
Owned by you or someone in household free and clear (no mortgage or loan)
 
Rented
 
Occupied without payment of rent
 
 
 
How would you rate our concierge service?
 
Below standard
 
Insufficient
 
Satisfactory
 
Good
 
Excellent
 
 
 
Were the valets and bellman courteous and helpful?
 
Below standard
 
Insufficient
 
Satisfactory
 
Good
 
Excellent
 
 
 
How would you rate your overall dining experience with us?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
 
How likely are you to recommend our restaurant to a friend?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How relevant do you find the information in the newsletter?
 
Very relevant
 
Somewhat relevant
 
Neutral
 
Somewhat irrelevant
 
Very irrelevant
 
 
 
How does our product quality compare to similar products on the market?
 
Much better
 
Slightly better
 
About the same
 
Slightly worse
 
Much worse
 
 
 
How long did you have to wait before a customer service representative was able to help you?
 
Extremely long
 
Very long
 
Moderately long
 
Slightly long
 
Not at all long
 
 
 
How successful was the software in performing its required task?
 
Extremely successful
 
Very successful
 
Moderately successful
 
Slightly successful
 
Not at all successful
 
 
 
Overall, are you satisfied with the performance of the software?
 
Extremely satisfied
 
Moderately satisfied
 
Slightly satisfied
 
Neither satisfied nor dissatisfied
 
Slightly dissatisfied
 
Moderately dissatisfied
 
Extremely dissatisfied
 
 
 
Considering the value you have received, do you think the price of our software is:
 
Much too high
 
Somewhat too high
 
Slightly too high
 
About right
 
Slightly too low
 
Somewhat too low
 
Much too low
 
 
 
What are your reasons for joining our company? (Check all that apply)
 
Unemployed and needed a job
 
Referred by a friend
 
Fringe benefits
 
Reputation as a good place to work
 
Career advancement
 
Advertisement
 
Salary advancement
 
Other

 
 
 
Which of the following best describes the department you work in?
 
Customer Service
 
Finance/Accounting
 
Information Systems
 
Sales
 
Marketing
 
Corporate Marketing
 
Human Resources
 
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