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Hello:
You are invited to participate in our survey regarding toner consumables. In this survey, approximately fifty people will be asked to complete a survey that asks questions about where they purchase their printer consumables. It will take approximately five minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tricia Gleeson at 03 6272 3111 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
What Type of printer do you have (Select all that apply)?
 
Inkjet
 
Laser Mono
 
Laser Colour

 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Inkjet Printer
Laser Mono Printer
Laser Colour Printer
 
 
 
Who do you currently buy your consumables from (Select all that apply)?
 
Office National Hobart
 
Another Local Stationer
 
A Mail Order Supplier
 
Australia Post
 
Department Store
 
Other
 

 
 
How satisfied are you with your current Supplier:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Price
Delivery Time
Staff Product Knowledge
Customer Service
Returns Policy
Overall
 
 
 
Would you like a Representative from Office National Hobart to contact you for the purpose of quoting on your toner and inkjet consumables?
 
Yes
 
No
 
 
 
Would you prefer to be contacted
 
By Phone
 
By Email
 
By Fax
 
By Sales Representative
 
 
 
Would you be happy to recieve surveys in the future?
 
Yes
 
No
 
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