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Titan Client Satisfaction Survey- Feb 2010
Titan Client Satisfaction Survey- Feb 2010
Titan Group LLC Client Satisfaction Survey
Is this your first time working with Titan Group?
Yes
No
How did you hear about us?
Referred by another client
Referred by a colleague
Referred by a vendor or service provider
Internet
Email from Titan
Yellow Pages
I am an existing client of Titan
Other
Based on your recent experience with us, how likely would you recommend Titan Group to other organizations?
Yes
No
Which of the following services did you use?
Please check all that apply.
Compensation Services (Executive compensation, Salary Survey, Market Pricing, Incentive compensation)
HR Advisory Services (Retainer, Handbook, Audit/Assessment, Interim HR, HR Search)
Training & Development Services (TMU, TLI, Other Training)
Career Transition Services
Executive Coaching
Talent Strategy Services (Talent Assessment, Performance Management, General consulting)
Executive Benefits(SERP, Retirement Design, ESOP,COLI)
Other
How would you rate the following:
Very Satisfied
Satisfied
Somewhat Satisfied
Not Satisfied
Professionalism
HR Knowledge/Expertise
Accessibility
Responsiveness
Friendliness/Rapport
Communication
Understanding or your business/industry
Understanding of your HR needs
Please rate your overall satisfaction with the services we performed?
Very Satisfied
Satisfied
Somewhat Satisfied
Not Satisfied
Please note specific comments or suggestions about the overall quality of services.
Would you consider using Titan Group's services again?
Definitely
Probably
Probably Not
Comments
Would you consider providing a testimonial about your experience(s) with Titan Group's services?
Yes
No
Optional: Your name and telephone number
Please contact
[email protected]
if you have any questions regarding this survey.
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