Tim Hortons National Training Centre Experience Su

Congratulations on completing your Tim Hortons National Training Centre learning! In order for us to continue to improve our program, we would appreciate you taking the time to complete the following survey. Thank you in advance!

The Tim Hortons National Training Centre Team

* Please select the category which best applies. I am a:

New Tim Hortons Restaurant Owner

New Tim Hortons Manager

Experienced Tim Hortons Manager (6 months or more)

TDL Corporate Employee

TDL Operations Employee

Branded Partner (Non-trad Restaurant) team member

* Please select the duration of time you spent with us at the Tim Hortons National Training Centre:

Less than 1 week

1 – 3 weeks

3 – 5 weeks

6 – 8 weeks

Hands-on training Component

* I found the hands-on training component of my training to be useful and effective:

Please elaborate on your answer

* I found my hands-on trainers to be knowledgeable in all TDL standards, policies and procedures:

Please elaborate on your answer

* I found my hands-on trainers to display the right amount of hospitality and professionalism

Please elaborate on your answer

* I was satisfied with the level of consistency between all hands-on trainers:

Please elaborate on your answer

* My hands-on trainers practiced and enforced Tim Hortons Food Safety Programs:

Please elaborate on your answer

* I feel my hands-on trainers made the most of the TDL training materials; wall charts, manuals, on-line training titles etc.

Please elaborate on your answer

Please provide any general comments you may have regarding the hands-on portion of your training.

Classroom Training Component:

* In general, the material presented in the classroom sessions was relevant to my needs as a Restaurant Owner/Manager:

Please elaborate on your answer

* I found the course facilitators to be knowledgeable about the course material:

Please elaborate on your answer

* I found all the courses offered were pertinent to my overall learning at the Tim Hortons National Training Centre

Please elaborate on your answer

* Please select the course which you found to be most relevant in terms of content to your overall learning:

* Please select the course which you found to best hold your interest in terms of delivery and overall flow:

* Please select the course which you found to be the least relevant in terms of content to your overall learning:

* Please select the course which you found to least hold your interest in terms of delivery and overall flow:

Please provide any general comments you may have about the classroom portion of your training

Overall experience

* With the training and guidance I have received from the Tim Horonts National Training Centre, I feel I am well prepared to operate my Tim Hortons location:

Please elaborate on your answer

* I found the varying levels of experience of my fellow trainees to improve my overall the Tim Hortons National Training Centre Experience:

Please elaborate on your answer

* I found all parties in the Tim Hortons National Training Centre (classroom instructors, hands-on trainers, Restaurant Team members, Corporate Restaurant Managers, coordinators) to be helpful, professional and knowledgeable:

Please elaborate on your answer

* I found the culture components (eg: THCF visit, Maidstone Bakery visit etc.) of my training to be both informative and enjoyable:

Please elaborate on your answer

If you have any comments about the Tim Hortons National Training Centre experience that weren’t captured by the questions in this survey, please note them below.