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Surveys
2009
January
T
TierraNet Survey
TierraNet Survey
0%
Thank you for calling the TierraNet Customer Care Center. It was our pleasure to serve you and we hope that we have answered your questions and resolved the issues you presented.
At TierraNet, our goal is to offer the best customer service possible. Your feedback regarding this interaction is extremely important to us.
Please take a moment to share your feedback regarding your recent customer service experience.
Please rate your recent customer service experience.
Extremely Dissatisfied
Not Satisfied
Neutral
Satisfied
Extremely Satisfied
Was your call answered quickly?
Was the representative kind and courteous?
Was your matter handled in a professional manner?
Was your issue resolved in a timely manner?
Were you satisfied with the overall customer service you received?
How satisfied are you with the following:
Extremely Dissatisfied
Not Satisfied
Neutral
Satisfied
Extremely Satisfied
NA
Usability of the TierraNet website
TierraNet's online support documentation
Pricing of Domain Services
Pricing of Hosting Services
Pricing of Phone Services
Are there any other comments or suggestions you would like to share with us?
Would you like a call back from a manager to discuss this further?
Yes
No
Name:
Phone Number:
Domain/Account:
Please contact
[email protected]
or call 877-843-7721 if you have any questions regarding this survey.
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