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Surveys
2013
October
T
The way we do things - Leadership capability quest
The way we do things - Leadership capability quest
0%
Questions marked with an
*
are required
Exit Survey
People management:
No experience
Limited experience (1-2 times)
Some experience (2-5 times)
Lots of experience (more than 5 times)
*
I have managed someone through the informal PIP process
*
I have managed someone through the formal PIP process
*
I have managed someone through an informal absence review
*
I have managed someone through the formal short-term absence process
*
I have managed someone through the long-term ill health process
*
I have done an investigation into a disciplinary or grievance issue
*
I have chaired a hearing
*
I have coached/developed my team using a PDP
Communication:
No experience
Limited experience (1-2 times)
Some experience (2-5 times)
Lots of experience (more than 5 times)
*
I have presented to the Debt Solution Services managers
*
I have delivered an overview to external visitors
Recruitment:
No experience
Limited experience (1-2 times)
Some experience (2-5 times)
Lots of experience (more than 5 times)
*
I have sifted CVs
*
I have lead an assessment centre
*
I have lead an interview
Performance management:
Demonstrated never
Demonstrated rarely
Demonstrated sometimes but not consistently
Demonstrated in normal circumstances
Demonstrated consistently in a wide range of circumstances
Demonstrated consistently in all circumstances
*
I manage performance daily
*
I identify and tackle trends or areas of concern where there is ambiguity e.g. no measurable target?
*
I identify in good time when a PIP is needed
*
I set SMART PIPs
*
I can identify the difference between a capability and conduct issue
Recognition:
Demonstrated never
Demonstrated rarely
Demonstrated sometimes but not consistently
Demonstrated in normal circumstances
Demonstrated consistently in a wide range of circumstances
Demonstrated consistently in all circumstances
*
I go out of my way to recognise individual successes, however small with public praise and acknowledgement
*
I give regular feedback to individuals on how they are improving and praise their efforts
*
I regularly take time to celebrate successful outcomes with the whole team during working time
*
I give regular feedback to my peer group on how they are improving and praise their efforts
Change management:
Demonstrated never
Demonstrated rarely
Demonstrated sometimes but not consistently
Demonstrated in normal circumstances
Demonstrated consistently in a wide range of circumstances
Demonstrated consistently in all circumstances
*
I make a reasoned case for change that is well thought out and not rushed
*
I pilot ideas or trial new approaches before implementing
*
I involve and share results with team members
*
I engage stakeholders before implementing new ideas
*
I challenge existing processes/procedures and suggest improvements to the way things are done
*
I ask for feedback on the changes I have implemented
Development:
Demonstrated never
Demonstrated rarely
Demonstrated sometimes but not consistently
Demonstrated in normal circumstances
Demonstrated consistently in a wide range of circumstances
Demonstrated consistently in all circumstances
*
I treat my team equally e.g. do not have favourites/pick the same people for a task
*
I make time to coach and develop to get the best from others
*
I understand about situational leadership
*
I actively take ownership for my development
Leadership:
Demonstrated never
Demonstrated rarely
Demonstrated sometimes but not consistently
Demonstrated in normal circumstances
Demonstrated consistently in a wide range of circumstances
Demonstrated consistently in all circumstances
*
I understand my personal impact on others
*
I recognise and can articulate my strengths and development areas
*
I am emotionally resilient when faced with challenges
*
I continually link communications to the mission, vision, and beliefs of the charity
*
When things go wrong, I ask "how can we improve?", or "what can we learn?", rather than "who can we blame?"
*
I create simplicity out of complexity and set clear overall direction
*
My actions reflect positively on me, my team, and my department
*
I have open and honest conversations
*
I deliver on promises
*
I take ownership for problems and don't leave it for someone else to pick up
Planning:
Demonstrated never
Demonstrated rarely
Demonstrated sometimes but not consistently
Demonstrated in normal circumstances
Demonstrated consistently in a wide range of circumstances
Demonstrated consistently in all circumstances
*
I complete all of my BAU tasks on time each month (one to ones, quality checks, team performance stats, team briefs etc.)
*
I regularly review my personal workload and development activity one month in advance
*
I can react to changes in priorities in my own workload to achieve deadlines
*
I can think of new ways to maximise productivity and reduce workloads
*
I am able to identify trends in MI and know when to raise concerns that service levels will not be met
*
I do not panic when faced with high department workloads
*
I build trusting and collaborative relationships
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