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Surveys
2012
March
T
The Office Cake Website Survey
The Office Cake Website Survey
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How satisfied are you with the website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
What would be your primary reason for visiting the website?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
Other
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
Please rate the following attributes of the website.
Well Below Average
Below Average
Average
Above Average
Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
Comment:
How likely are you to visit the website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to use this site as your primary source to purchase products?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to recommend the website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
On the basis of this website, how comfortable are you doing business with this company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
How does the website compare to the websites of companies offering similar products or services?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
Comment:
Do you have any suggestions for improvement?
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