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2011
October
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The measurement of Inofrmation System Effectivenes
The measurement of Inofrmation System Effectivenes
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The following questionnaire has been designed to help assess the effectiveness of the use of web-based support system used by academics,secretarial and administration staff as well as students and other members of the college.This is part of an academic initiative undertaken by myself into the are of measuring and managing IT benefits.
The questionnaire has been divided into three parts.Parts A and B use the same set of 25 questions. Part C contains one specific question as well as an opportunity to you to provide open ended comment of the existing system which you are using.
Your answers to the questions in Part A refer to the system's attributes you believe are important to the effectiveness of the student support system.Your answer to the second set of 25 questions in Part B refer to how the information systems department of the college performs in terms of these system attributes.
Finally, in part C we would welcome any comments that you would like to make concerning your own experience with PCs and the computer networks and with the information systems department in respect of its effectiveness.
Kindly check the box below that you have given your full consent to participate in this survey.
I Agree
If you are a student, are you full-time or part-time student at the college?
How many years have you been working and/or studying at the institute?
Are you Academic,Administration,Staff,Student or IT Personel?
IT Personel
Student
Staff
Administration
Academic
How many years experience have you had working with a PC?
How many years of experience have you had using a web-based student support system?
Which IT support system do you think currently using at the college?
Nothing
Novell Network
Online Student Portal
Standalone PC
Wang Network
Ease of access for users to computing facilities.
Critical
Important
Irrelevant
Not Important
Up-to-datenss of Hardware.
Critical
Important
Irrelevant
Not Important
Up-to-dateness of software.
Critical
Important
Irrelevant
Not Important
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