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The Hartford ERISA Compliance


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Hello:

Here's your chance to grade us! We value your opinion. This survey is your opportunity to rate the quality of our compliance service we provide to your plan.

Your participation in this survey is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this survey will be only used by Hartford Retirement Services and will not be shared with any other parties. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact your Compliance Specialist.

Again, we value your opinion and thank you very much for your time and support.

 
 
 
How many years has your ERISA Compliance testing services been performed by the Hartford?
 
A. < 2
 
B. 2 or greater
 
 
 
If this is your first year receiving ERISA Compliance testing or Form 5500 preparation services with Hartford Retirement Services, LLC would you rate the services performed by the Hartford as being better, same, or worse than your prior recordkeeper
 
A. Better
 
B. Same
 
C. Worse
 
 
 
Please grade the Hartford's overall compliance testing and Form 5500 services.
 
A. Very satisfied
 
B. Somewhat satisfied
 
C. Neutral
 
D. Somewhat dissatisfied
 
E. Very dissatisfied
 
 
 
Please grade the Hartford's professionalism and communication
 
A. Very satisfied
 
B. Somewhat satisfied
 
C. Neutral
 
D. Somewhat dissatisfied
 
E. Very dissatisfied
 
 
 
Please grade the Hartford's responsiveness
 
A. Very satisfied
 
B. Somewhat satisfied
 
C. Neutral
 
D. Somewhat dissatisfied
 
E. Very dissatisfied
 
 
 
Please grade the Hartford's ERISA Compliance technical expertise.
 
A. Very satisfied
 
B. Somewhat satisfied
 
c. Neutral
 
D. Somewhat dissatisfied
 
E. Very dissatisfied
 
 
 
Please grade the Hartford's quality of support material (Testing Guide / 5500 Workbook)
 
A. Very satisfied
 
B. Somewhat satisfied
 
C. Neutral
 
D. Somewhat dissatisfied
 
E. Very dissatisfied
 
 
 
What is your job function?
 
A. HR Administrator
 
B. HR Director
 
C. Payroll Administrator
 
D. HR Benefits Specialist
 
E. Controller
 
F. Chief Financial Officer
 
G. Treasurer
 
H. Chief Operation Officer
 
I. Other
 
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