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| * Where did you purchase? |
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| * What type of purchase did you make? |
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| What language do you speak in your home (primarily) OR What is your ethnic background? |
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| 4. On a scale of 1-10, how would you rate the service of our on-site sales staff both before and after sale? (1 being poor, 10 being excellent) |
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| Did you feel that you had made the right decision after purchasing? |
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| Was the sales office clean and orderly? |
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| How satisfied are you with the community features? |
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| Does the architectural design of your home or building appeal to you? |
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| Does the floorplan meet your needs on a functional level? |
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| If No, what part of the floorplan do you find disfunctional? | | |
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| Were the colors and tones used in your home comfortable and well paired? |
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| Is the layout of your home features and appliances functionable? |
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| Does the home feel well built? |
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| Were there any deficiencies in your home that were noted during your orientation, but not fixed once you took possession? |
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| If Yes, what were the deficiencies? | | |
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| If something in your home needed to be fixed, who would you contact first? |
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| Did the service you received after you took possession of your home strengthen in a positive sense your opinion of Polygon Homes? |
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| Would you strongly consider purchasing another Polygon home in the future based on your experience? |
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| Were you happy with your home once you took possession? |
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| What were you unhappy with once you took possession of your home? |
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| Would you recommend a Polygon home to a friend? |
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| Did you find our website useful? |
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| Did you appreciate our correspondence before purchasing your home? |
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| Did you hear about us through social media outlets? |
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| If yes, please list which ones | | |
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