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Exit Survey
 
 
Dear Client:

As the manager of Global Survey Solution's, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received on your project ASDASD We appreciate your business and want to make sure we meet your expectations.

Sincerely,
Leadership, GSS
 
 
 
* Considering the services received on this project, what is your overall satisfaction level with Global Survey Solutions?
 
Very Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Very Dissatisfied
 
 
 
What in your experience with GSS contributed most to this level of satisfaction?
   
 
 
Considering the project , please rate your level of satisfaction with scripting and DP services in the following functions.*
client survey name
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied N/A
* Understood your specific project requirements
* Provided the survey link on time
* Provided an accurately programmed survey link
* Ensured programming changes were handled in a timely manner
* Provided data on time
* Ensured the data was accurate
* Proactively alerted you of potential issues and suggest appropriate solutions
* Provided regular updates and fast responses to your calls and emails
 
 
How satisfied are you with the following characteristics of GSS’s service on this project?
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
* Quality
* Price
* Timelines
 
 
 
* The following questions pertain to the process by which project was handled. Please indicate whether you agree or disagree with the following statements.

“The waiting time for having my questions addressed was satisfactory”
 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Neutral
 
Somewhat Satisfied
 
Very Satisfied
 
 
 
* Thinking of similar services offered by other companies, how would you compare GSS’s service offered to you on this project?
 
Much Better
 
Somewhat Better
 
About the Same
 
Somewhat Worse
 
Much Worse
 
 
 
* Considering this project, how likely are you continue doing business with Global Survey Solutions?
 
Very Likely
 
Somewhat Likely
 
Neither Likely Nor Unlikely
 
Somewhat Unlikely
 
Very Unlikely
 
 
 
* Considering this project, how likely are you to recommend GSS’s or its service(s) to a colleague or contact within your industry?
 
Very Likely
 
Somewhat Likely
 
Neither Likely Nor Unlikely
 
Somewhat Unlikely
 
Very Unlikely
 
 
 
Please comment about Your Overall Experience on this project